Privacy Policy

Information We Collect

We collect information that you provide directly to us when you register an account, make a deposit, withdraw funds, or contact our support team. This typically includes your name, date of birth, email address, telephone number, residential address and payment details. We also gather data required to comply with gambling regulations, such as verification documents for identity, age and address checks.

In addition to information you give us, our systems automatically collect certain technical data whenever you visit or use the platform. This includes your IP address, browser type and version, device operating system, pages viewed, time spent on the site, and referral sources. We use this data to understand how our services are accessed and to maintain a smooth, secure player experience.

How We Use Your Information

We use the collected information to create and manage your account, process transactions, provide customer support, and deliver the games and promotions available on our platform. Your data also helps us personalise your experience, for example by recommending games based on past play or sending relevant bonus offers.

Other important uses include meeting our legal and regulatory responsibilities, preventing fraud, money laundering or problem gambling, analysing site performance, and improving our overall service. We only process your information for purposes that are necessary and lawful, and we aim to keep any marketing communications limited and relevant.

Sharing and Disclosure

We do not sell your personal data to third parties for their own marketing purposes. However, we may share information with trusted service providers who assist us in operating the website, conducting identity and age verification, processing payments, hosting systems, or providing customer support. All such partners are contractually obliged to keep your information secure and to use it only for the purposes we specify.

We may also disclose your data where required by law, regulation or licensing conditions, for example to regulatory authorities, law enforcement agencies or authorised auditors. In the event of a business restructure or sale, your information may be transferred as part of the overall assets, subject to the same privacy protections outlined in this policy.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to distinguish you from other users, remember your preferences, and improve your overall experience. These may include strictly necessary cookies that allow you to log in and use core features, as well as performance and functionality cookies that help us understand how the site is used and enable personalised content.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the website and limit the services we can offer you. We regularly review our use of these technologies to ensure they remain appropriate and proportionate.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, misuse or alteration. These measures include encryption of sensitive data, secure servers, access controls, and regular security testing. While no system can guarantee complete security, we continuously work to maintain robust safeguards.

Your Rights

You have the right to access the personal information we hold about you, to request corrections if it is inaccurate, and in certain circumstances to ask for its deletion or restrict how we use it. You may also object to processing based on legitimate interests or withdraw any consent previously given. To exercise these rights, please contact our customer support team, who will respond promptly and in accordance with applicable law.

Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and regulatory requirements. Once it is no longer needed, we securely delete or anonymise the data in line with our internal retention schedules.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, technology or legal obligations. Any material updates will be notified to you by email or through a prominent notice on our website. We encourage you to review this page periodically so that you remain informed about how we protect your information.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your data, please contact our support team via live chat or by emailing the address listed in the footer of our website. We will endeavour to respond to all enquiries as quickly as possible.